Terms and Conditions

Terms & Conditions

These terms and conditions apply to all purchases made through the website of Beatrice & Rose.

1. Applicability
By placing an order on our website, you agree to these terms and conditions.

2. Product information
We make every effort to provide accurate and up to date information about our products. However, minor errors or inaccuracies, such as typographical mistakes, may occasionally occur.

3. Ordering and payment
Orders are processed only after full payment has been received. Available payment methods may vary depending on your country. Customers are responsible for checking which payment options are available to them at checkout.

4. Processing and delivery

Processing time: 1 to 3 working days

Estimated delivery time: 3 to 7 working days, depending on the destination

Orders are shipped directly from our supplier in China

Customs duties or import taxes may apply depending on the country of delivery and are the responsibility of the customer.

5. Returns and cancellations
For information regarding returns and cancellations, please refer to our separate Returns Policy.

6. Liability
Beatrice & Rose London is not responsible for loss or damage during shipping once tracking information indicates that the parcel has been delivered. Customers are responsible for providing a correct delivery address.

7. Intellectual property
All content on this website, including text, images and logos, is the property of Beatrice & Rose London and may not be used, copied or distributed without prior written permission.

8. Complaints procedure
Any complaints may be submitted in writing via
info@beatriceandroselondon.com
We aim to respond within 5 working days.

9. Governing law
These terms and conditions are governed by the laws of England and Wales.